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TravelGoGoa » Credit Card Guarantee
Credit Card Guarantee

1. Common FAQ's

1) Is my credit card number safe?
At TravelGoGoa.com, we want you to feel safe and secure booking your travel with us online. For this reason, we use the latest technology called SSL, which encrypts your credit card number and other information before they travel on the Internet. This encryption makes doing business over the Internet as secure as making a purchase by telephone.

2) Why does my itinerary say there are seats available, but when I go to reserve them it says none are available?
TravelGoGoa.com real-time reservation database, availability can change between the time an itinerary is created and the ticket is reserved or purchased.

3) How does my credit card guarantee my hotel reservation?
When you make a booking through TravelGoGoa.com, we pass your credit card number to the hotel. Your reservation will be held until the date and time you indicated that you would check in.

4) Why am I getting error messages while trying to find hotels and purchasing tickets?
You might be using an unsupported Web browser or that your browser is configured incorrectly. Refer to the FAQ on system requirements or you browser's help.

5) Can I use a credit card with an international billing address?
Yes you can. Internationally based credit cards may now be used to make hotel reservations.
When entering your international billing address, be sure to click "Non India billing address" to enable the international billing address format.

2. Is it safe to buy online?

1) Your credit card information is safe on TravelGoGoa.com
At TravelGoGoa.com, we want you to feel safe and secure booking your travel with us online. For this reason, we use the latest technology called SSL, which encrypts your credit card number and other information before they travel on the Internet.

This encryption makes doing business over the Internet as secure as making a purchase by telephone. This technology has effectively protected people who have transmitted their credit card numbers online and made a purchase.

2) You don't have to send your credit card information over the Internet
If you feel uncomfortable transmitting your credit card information over the Internet, just call us at <phone number> and talk to us about keeping your credit card number on file. Once we store your number, you'll only need to supply the last four digits of that credit card number to purchase travel online.

3. FAQ Sign In, Password, Cookies & Security

1) I forgot my User name or password. What should I do?
To receive your User name and password, go to the Password Reminder page, enter your e-mail address, and click Submit. We will then e-mail the User name and password, which is associated with that e-mail address.

2) What is a cookie and what should I do about them?
A cookie identifies the computer from which you usually access the site. It is a piece of data/ small file stored on your computer's hard drive by the website. TravelGoGoa.com uses cookies to enhance your experience of the site, the cookie enables use to monitor your preferences and customize the site in accordance with your preferences and interests. The cookie terminates, once you close your web browser.

If you would prefer not to receive a warning every time TravelGoGoa.com sends a cookie to your browser, you can deactivate the warning message. Directions for some popular browsers follow:

Microsoft Internet Explorer 5.0
Click on Tools menu, and select Internet Options. Then click on the Security tab, click Default level. Click Apply, then click "OK."

Netscape Navigator 4.5
On the Edit menu, click Preferences. Choose Advanced. In the cookies dialog box, choose either "Accept only cookies that get sent back to the originating server" or "Accept all cookies." Be sure to clear the "Warn me before accepting cookies" checkbox.

3) Is it safe to shop for travel online? Is my credit card number safe?
At TravelGoGoa.com, we want you to feel safe and secure booking your travel with us online. For this reason, we use the latest technology called SSL, which encrypts your credit card number and other information before they travel on the Internet. This encryption makes doing business over the Internet as secure as making a purchase by telephone.

4) Why does nothing happen when I sign in?
This problem can be caused if:
Your User name or password is not typed correctly. Be sure you've spelled your User name and password correctly.

If you've forgotten the ID or password you created for TravelGoGoa.com fill in the retrieve password form in the Password Reminder page to get the information you need.

Your Web browser does not support the Secure Sockets protocol (used to create secure connections on the Web).

Your TravelGoGoa.com account is not set up correctly.

If you are using a proxy server to access the Internet, the proxy server may not be supporting secure sign in. Try signing in again, but this time click the without a secure connection link.

To avoid problems, it is recommended that you use the most current version of your preferred browser.

4. FAQ - Lodging

1) Finding a location
There are several ways to search for an accommodation, you can select from the following options:

In a city - Choose the city where you are looking for accommodation, if the city is not listed, Type the city name in the Other city box.

Near an airport - If you want to find an accommodation located near an airport, type the airport name or code in the Airport name box.

Near an attraction - Type the name of the major attraction for which a place is famous for and accommodations in the city where the attraction is located and nearby cities will be listed.

Near an address - type the address to find accommodation near an exact address.

2) Traveling with children
Type the number of children in the Children drop-down box. You'll then have to enter the children's ages at time of travel.

3) Booking multiple rooms
Select the desired number of rooms from the Rooms drop-down box. You will also be asked to specify the number of adults and children that will be staying in each room.

4) Hotel class (star ratings)
TravelGoGoa.com takes an objective approach in rating hotels. We collect data and conduct research on hotels and also consider a wide array of factors. Our ratings system, are unbiased, and we try to give you a fair view of a hotel's quality.
A hotel's star rating is an indicator of the general quality of a particular hotel, and is wholly dependent on the data available to us.

Economy - 1 Star
An economy hotel is suitable for the budget traveler for whom cost is the primary concern. The hotel is expected to offer a clean environment with minimal on-site facilities.

Value: 2 Star
Two star hotels are expected to offer clean, basic accommodations. Guestrooms offer private bathroom, telephone, TV, and limited amenities. They offer some business services but lack full fitness and recreation facilities.

Quality: 3 Star
Three-star hotels show greater emphasis on style, comfort, and personalized service. They offer good business services, guestrooms offer more extensive amenities and comfort.

Superior: 4 Star

Four Star hotels upscale establishments offer very good business services such as conference facilities, guestrooms offer stylish furnishings, high-quality bedding and bath products, and a wide array of amenities.

Exceptional: 5 Star
5 star hotels are the finest in the world characterized by luxury, 24-hour service, and the highest standards of comfort. The architecture, interior design and décor of such hotels is excellent. The staff-to-guest ratio is high to ensure quality service.
Guestrooms offer ample space, with excellent room amenities. They also provide additional recreation facilities such as tennis courts and golf courses. Spa services, fitness center, and a pool are also available, as well.

Not rated:
Hotels have not yet been rated.
Half-star ratings
We have adopted the half-star as a unit of measurement in our five-star scale for greater precision in rating hotels.

5) Customer support
TravelGoGoa.com gives importance to resolving your queries immediately. For this purpose we have agents that are willing to help you 24 hours a day, seven days a week. Whenever you need help, you may call
You may also send us an e-mail at info@TravelGoGoa.com . You can be sure of getting a reply within 8 hours.
You can also fill our Feedback Form and we will reply within 24 hours, guaranteed.


5 FAQ - Using TravelGoGoa

1) What are the minimum requirements to view this site on my computer?
The minimum system requirements to run TravelGoGoa.com are:
A computer with a web browser that supports frames. Secure Sockets Layer such as Microsoft Internet Explorer (Version 4.0 and above) or Netscape Navigator (Version 4.5 and above).

An SVGA color monitor with a display resolution of 800x600 pixels or higher. You can also use a lower resolution monitor but you may need to scroll web pages right and left to view all the information.

Mouse or compatible pointing device

RAM needed your Web browser. For example, if you are running Internet Explorer 6.0 on Windows 98, you need at least 32 MB of RAM.

2) What is a cookie and what should I do about them?
A cookie identifies the computer from which you usually access the site. It is a piece of data/ small file stored on your computer's hard drive by the website. TravelGoGoa.com uses cookies to enhance your experience of the site, the cookie enables use to monitor your preferences and customize the site in accordance with your preferences and interests. The cookie terminates, once you close your web browser.

If you would prefer not to receive a warning every time TravelGoGoa.com sends a cookie to your browser, you can deactivate the warning message. Directions for some popular browsers follow:

Microsoft Internet Explorer 5.0
Click on Tools menu, and select Internet Options. Then click on the Security tab, click Default level. Click Apply, then click "OK."

Netscape Navigator 4.5
On the Edit menu, click Preferences. Choose Advanced. In the cookies dialog box, choose either "Accept only cookies that get sent back to the originating server" or "Accept all cookies." Be sure to clear the "Warn me before accepting cookies" checkbox.

3) Is it safe to shop for travel online? Is my credit card number safe?
At TravelGoGoa.com, we want you to feel safe and secure booking your travel with us online. For this reason, we use the latest technology called SSL, which encrypts your credit card number and other information before they travel on the Internet. This encryption makes doing business over the Internet as secure as making a purchase by telephone.

4) Can I use a credit card with an international billing address?
Yes you can. Internationally based credit cards may now be used to make hotel reservations.
When entering your international billing address, be sure to click "Non India billing address" to enable the international billing address format.

5) How can I change the font size of the pages using my browser?
If you are using Internet Explorer 5, select "Options" from the "Tools" menu, click the "Accessibility" button, and check "Ignore font sizes specified on web pages". After you do that, you can set your font size to "largest", making it easier to read.

6) How can I suggest an improvement for the TravelGoGoa.com Web site?
To suggest an improvement, you can fill out our Feedback Form. We would appreciate your feedback.

7) When I sign in to TravelGoGoa.com, the screen flashes, and then returns to the Sign In page.
This problem can be caused if:
Your User name or password is not typed correctly. Be sure you've spelled your User name and password correctly.

If you've forgotten the ID or password you created for TravelGoGoa.com fill in the retrieve password form in the password reminder page to get the information you need.

Your Web browser does not support the Secure Sockets protocol (used to create secure connections on the Web).

Your TravelGoGoa.com account is not set up correctly.

If you are using a proxy server to access the Internet, the proxy server may not be supporting secure sign in. Try signing in again, but this time click the without a secure connection link.

To avoid problems, it is recommended that you use the most current version of your preferred browser. If you encounter any problem please mail at info@travelgogoa.com or call at: +1-321-284-4028.



Find Hotels in Goa

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Hotels in Goa

Ramada Caravela
The Kenilworth
Dona Sylvia
The Leela Hotel
Taj Exotica
Clarion The Beach
Old Anchor
Taj Holiday Village
View all hotels in Goa

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